We wish you and your families a wonderful, healthy, safe holiday season, and we look forward to continuing to grow and work together in 2010.
All the Best,
Please note that IonLife will be closed on the following days:
Thursday December 24th and Friday December 25th, with normal hours resuming on Monday December 28th.
Thursday December 31st and Friday January 1st, with normal hours resuming on Monday January 4th, 2010.
Please also note that many of our staff members will be taking extra time off to spend with their families and there may be times between Christmas and New Years that we will be running on limited staff. We will continue to do our best to provide you with the customer service you have become accustomed to!
Please remember that the 60 money back guarantee is our agreement with you the dealer, as you are our customer. If your customer chooses to return a unit, it must be authorized and refunded by you to them.
If you choose to return the machine back to us, and it is within the 60 day window, you can then call our Technical Department at 1-800-875-9025 option 5, or 775-851-9451 option 5, to receive an RMA # and further instructions to process the return.
If your customer calls us directly to return a unit, they will be referred back to you.