Errors in Orders

Just a reminder that if you believe there is a problem with your order upon arrival, we must be notified within 72 business hours of receipt. So please check your packages immediately when you receive them and ask your customers to do the same. Order errors are rare, but when they do occur we need to know as soon as possible.

Warranty Reminder

Remember that our warranty covers problems with the ionizers due to manufacturing defect, and does not cover damage caused by poor source water or environmental concerns. We recommend the EOS Anti Scaling Device for all customers in hard water areas to prevent damage to the internal components of the machines. If you have questions about the water in your area and you are on a municipal water source, you can receive a consumer confidence report from your local water agency and our Technicians would be more than happy to take a look at it and determine and any water issues.

Earth Day

In honor of the recent Earth day observance, we invite you to take a look at this pictorial tribute. http://www.boston.com/bigpicture/2010/04/earth_day_2010.html

What is ORP? By Joe Stumph

ORP, or oxidation reduction potential, is the actual measurement of electrons in the oxygen and is measured as millivolts, either plus (+) or minus (-). A positive ORP reading is showing the oxidizing properties of the oxygen; a negative ORP reading is showing the anti-oxidant potential.

Many people don't truly understand what a free radical (or oxidant) is, so let's take a quick look and find out. A free radical is, simply, oxygen molecules gone bad. Molecules, like teenagers, are always moving in and out of new groups with constant break-up and make-ups. They bind together by sharing electrons, but when a weak bond is formed and two oxygen molecules go their different directions, the shared electron is destroyed and disappears. When this happens, a free radical is born. This free radical will seek out other healthy oxygen molecules and, in an attempt to right itself and resume stability, it tries to steal back the electron - but this doesn't happen. Instead, the electron shared with the free radical is destroyed and two free radicals have been born. These "bad" molecules are creating a chain reaction, one in which many molecules become free radicals. Because so many healthy oxygen molecules are lost, this chain reaction is harmful to health at a cellular level. This is why anti-oxidants are so important to the human body and its ability to maintain wellness.

It's the process of oxidation that causes a nail to rust, an apple to turn brown, and most other forms of decay and premature aging.

The electrons of oxygen molecules like to stay in pairs and always in even numbers. When a free radical comes along and destroys one of the healthy molecules' electrons, the odd number of electrons create the need for the "broken" molecule to seek out an electron in order to right itself.

Now that we know how a free radical causes the reaction known as oxidation, let's take a look at how an anti-oxidant works. The anti-oxidant is an oxygen molecule that has an abundance of negatively charged electrons; this is measured as negative (-) ORP. These anti-oxidants have the ability to lend the missing electron to the free radical and turn it back to a healthy oxygen molecule. Through the process of electrolysis, we can create these anti-oxidant, negatively charged, electron rich, and healthy oxygen molecules from everyday tap water.

IonLife Continues World Wide Donation Efforts

Dear IonLife,

Firstly Brianna and I would like to say a really warm thank you and IonLife for your generous donation to our project – it just about doubled what we had raised so far, so it was no small sum.

Just to give you a quick outline of our work – a few months ago we were given the amazing opportunity of designing information signboards for the Adolpho Ducke Botanical Gardens of Manaus.

These gardens are inside a 100 km² ecological reserve in the middle of the Amazon and contain a huge number of plant and animal species. The staff has wanted to install signboards in different languages for 10 years but due to lack of funding this has never come to fruition.

These large ego-diverse gardens have so much potential because of how easily the outside world can access them through the city of Manaus and its international airport. The easier and faster outsiders can see how important the Amazon is to the world the greater the opposition will be to the continued large scale destruction of the Amazon jungle for agriculture and mining. At the moment these gardens are tragically under-utilized because the few guides that are there only do tours occasionally and do not speak English.

Our project is designing a number of educational signboards throughout the trails, and thus opening people’s eyes to the biodiversity, forest functions and plant-insect interactions around them in the forest. We’re writing signs in both English and Portuguese so that both locals and international visitors will be attracted to the gardens.

The response to our fundraising that we’ve received has been such an inspiration in our work. To realize how much support we have and to see how generously people offer money for a good cause like this has been wonderful. It has also meant that by raising our own funds we make ourselves completely independent of the lengthy and uncertain process of applying for government funding.

Warm regards,

Rebecca McCue and Brianna McNeillage Greene.