Remember that our warranty covers problems with the ionizers due to manufacturing defect, and does not cover damage caused by poor source water or environmental concerns. We recommend the EOS Anti Scaling Device for all customers in hard water areas to prevent damage to the internal components of the machines. If you have questions about the water in your area and you are on a municipal water source, you can receive a consumer confidence report from your local water agency and our Technicians would be more than happy to take a look at it and determine and any water issues.
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